Shipping charges (per recipient)

Shipping charges are calculated on the merchandise total for each recipient, prior to any discounts.

Shipping methods and deadlines

Ground Shipping

All orders placed by 11:59 p.m. EST can be processed the following business day and can ship out to arrive within 7 business days. Shipping dates are automatically calculated based on desired arrival date and recipient's shipping address.

UPS Ground shipping delivery dates are estimated, based on the map below. Depending on the day of the week you place your order, you can usually expect the following:

• New England delivery: within 1-2 business days
• East/South delivery: within 2-3 business days
• Midwest delivery: within 3-4 business days
• Southwest delivery: within 4-5 business days
• West coast delivery: within 4-5 business days
• Alaska/Hawaii delivery: within 5-6 business days

2nd Day Air Delivery

All orders placed by 11:59 p.m. EST can be processed the following business day and delivered 2 business days from that date.  For example,

• Orders placed on Monday can ship Tuesday to be delivered Thursday.
• Orders placed on Thursday can ship Friday to be delivered Tuesday.

Next Day Air Delivery

All orders placed by 11:59 p.m. EST can be processed the following business day and delivered the next business day after that. For example,

• Orders placed on Monday can ship Tuesday to be delivered Wednesday.
• Orders placed on Thursday can ship Friday to be delivered on Monday.

Alternately, you may specify an exact arrival date when placing an order. Dancing Deer will ensure that your goodies are baked and shipped in time to arrive by your chosen date.

Saturday Delivery

UPS delivers M-F and does NOT consider Saturday or Sunday to be standard delivery days.   As such, Saturday delivery is only available in certain areas and requires an additional shipping cost.  Please contact a Deer at 888-699-DEER to find out more details!

Shipping FAQs

Dancing Deer ships all of our packages via UPS from our bakery in Boston, Massachusetts. We do ship to Alaska and Hawaii,
but cannot ship outside of the 50 United States.

Street Address Required
We cannot not ship to P.O boxes, APO's or FPO's as UPS requires a numerical street address for all deliveries.

Saturday/Sunday are not Standard delivery days
UPS delivers on Monday through Friday. We can arrange for a Saturday delivery for an additional fee - please call us
at 888.699.DEER to confirm that Saturday delivery is available for the address requested.

UPS delivers from 9:00 AM until 8:00 PM. Typically they will deliver to businesses first, and then to residential addresses.

Signature Required?
Residential addresses typically do not require a signature and if left, UPS drivers are instructed to leave packages “out of sight & out of weather”. HOWEVER, if there is no one there to accept the package, and the UPS driver does not feel comfortable leaving
it for ANY reason, s/he is NOT required to leave the package.

Business addresses do require a signature, but not necessarily from the recipient whose name is on the box. Anyone in the building is able to sign for the package. Please be sure to include the company name and floor/suite number if you are sending to
an office building.

*Important note on apartments: When delivering to apartment buildings, UPS drivers typically do not leave packages without signature unless there is a concierge, a mail room or a building manager available to sign on behalf of the recipient.  Typing
“please leave without signature” as part of the shipping address does not guarantee that the package will be released without signature.  Please be sure to include the apartment number – delivery will be delayed without this address information.

Three Delivery Attempts
Following each delivery attempt, UPS will leave a note on the door following each delivery attempt. UPS will make three delivery attempts before returning the package to Dancing Deer.

Tracking your Order
To track your package, simply log in to your Dancing Deer account and select, "Check on my order Status/History" and then
select "Track Order" to view your package progress through UPS. If you have questions, do not hesitate to call us - have your order number ready and we'll track your package for you! Phone (toll free): 888.699.DEER