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Seeking Order Processors for Seasonal Positions


ABOUT DANCING DEER

Dancing Deer Baking Company has been in business for 22 years, and is recognized as one of the food industry’s premier bakery and gift brands (selling cookies, brownies, cakes and baking mixes) in the specialty food, natural products, mainstream grocery and direct-to-consumer marketplaces. Unlike many of the Company’s competitors, Dancing Deer has both a traditional wholesale business and an online gift business that caters to consumers and corporations interested in sending premium cookie, brownie and cake gifts to friends, family and business associates. Many of the Company’s products have won national Specialty Food Association excellence awards for both product and packaging design, and have been recognized by the likes of The Today Show, GMA, The View, Fox News, NY Times and USA Today.

Aside from its core baked goods business, Dancing Deer proudly serves as a mission-focused company that contributes to One Family, Inc. through the Sweet Home Project initiative. The One Family Scholars (OFS) program supports the premise that higher education is the best permanent pathway out of poverty. This program provides scholarships for low-income and formerly homeless parents to attend college and improve their employment opportunities. For the team at Dancing Deer, this mission commitment extends beyond philanthropy to the Company’s workforce, local community, the environment and important social concerns.


POSITION OVERVIEW

Template and Order Processors must be results-oriented administrative specialists with strong attention to detail and sound communication skills. These individuals will be responsible for the processing of incoming orders from customers across all sales/distribution channels and preparing these orders for processing through the fulfillment department. To be successful in this role, the person must have a strong attention to detail and be willing to work as a team player and “wear many hats.” This is a seasonal role to last from November 2016 through late December 2016.


WORK SCHEDULES:

Schedules vary with start times as early as 6AM for some positions and end times as late as 7PM. Some weekends may be required depending on the position.


DUTIES & RESPONSIBILITIES: Order Processor

  • Electronic receipt of customer orders for all distribution channels, reconciliation of order discrepancies, and generation of packing and shipping documentation
  • Confirms availability of required inventory to fulfill pipeline orders, and alerts appropriate individuals and departments to potential inventory shortages
  • Notification to customers of shipping and stock availability issues; answering questions; responding to requests and processing rush/special orders as needed
  • Prepares reports by collecting and analyzing data; reporting information
  • Administrative support for companywide sales and marketing efforts
  • Tasting Dancing Deer’s famous all-natural cookies & brownies!

DUTIES & RESPONSIBILITIES: Template Processor

  • Format and upload customer orders via Excel spreadsheet
  • Adopt and setup new order processing systems for new customers
  • Contacts customers as necessary in regards to orders
  • Run credit card processing reports and monitor UPS exception reports
  • Confirm availability of required inventory to fill pipeline orders and alerts appropriate individuals and departments to potential order shortages
  • Tasting Dancing Deer’s famous all-natural cookies & brownies!

REQUIREMENTS

  • High School Diploma; Bachelor’s degree or some college strongly preferred
  • Demonstrated experience with online order processing / fulfillment systems preferred
  • Strong Excel skills and proficiency with the internet and Microsoft Office suite of products
  • Experience with third-party order processing though systems such as VendorNet and CommerceHub a plus
  • Experience with UPS WorldShip operation and configuration a plus

KEY COMPETENCIES

  • Organized, detail and deadline -oriented, dependable, persistent, efficient and independent
  • Strong documentation and reporting skills
  • Hands on-tactical skill set, with a flexible attitude and proven experience working in a small team
  • Ability to efficiently perform repetitive administrative tasks on a daily basis
  • Possesses the ability to handle a high volume workload in a consistently calm and professional manner
  • Comfortable in taking direction from multiple people in different departments
  • Flexible schedule, some weekends and evenings required (minimal)

Ready to become a “Deer”? Please e-mail Resume to: HRJOBS@dancingdeer.com

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